Introduction
One Voice Academy Ltd ("O.V.A", "we", "us", or "our") is committed to protecting the privacy and personal data of our students, prospective students, and website visitors. This Privacy Notice explains how we collect, use, store, and share your personal information in compliance with the Nigeria Data Protection Regulation (NDPR).
Information We Collect
We may collect the following personal information when you register for our programs, use our website, or contact us:
- Personal Details: Full name, age range, email address, phone number, and location/city
- Program Information: Selected program, musical experience level, preferred learning mode, and musical goals
- Payment Information: Transaction references and proof of payment (we do not store bank card details)
- Communications: Messages, inquiries, and feedback submitted through our contact form or email
- Media: Photographs, audio recordings, and video recordings taken during classes, performances, and events (as outlined in our Terms & Conditions)
How We Use Your Information
We use the information we collect for the following purposes:
- To process and manage your registration and enrollment
- To communicate with you about your classes, schedules, and academy updates
- To send confirmation emails and important notices regarding your enrollment
- To process and verify payments
- To improve our programs and services
- For marketing and promotional purposes (photographs and videos as per our Terms & Conditions)
- To comply with legal obligations
How We Protect Your Information
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure handling of registration and payment data
- Restricted access to personal information to authorized staff only
- Use of secure third-party services for form submissions and email communications
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: Third-party services that help us process form submissions and send emails (e.g., FormSubmit)
- Legal Requirements: When required by law or to protect the rights and safety of O.V.A and its students
- Promotional Use: Photographs and videos as outlined in the Photograph & Video Release section of our Terms & Conditions
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this notice, or as required by law. Student records are maintained for the duration of enrollment and a reasonable period thereafter for administrative and legal purposes.
Your Rights
Under the Nigeria Data Protection Regulation (NDPR), you have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate or incomplete personal data
- Request deletion of your personal data (subject to legal obligations)
- Object to the processing of your personal data for marketing purposes
- Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us at info@onevoiceacademy.com.ng.
Cookies and Website Usage
Our website may use essential cookies to ensure basic functionality. We do not use tracking cookies or third-party analytics that collect personal information without consent.
Changes to This Notice
We may update this Privacy Notice from time to time. Any changes will be posted on this page. We encourage you to review this notice periodically to stay informed about how we protect your information.
Contact Us
If you have any questions or concerns about this Privacy Notice or our data practices, please contact us:
- Email: info@onevoiceacademy.com.ng
- Phone / WhatsApp: 0803 648 0705